Got.Net - The Internet Connection, Inc. (hereafter referred to as "Got.Net") is committed to preserving the privacy of its customers and protecting their personal information. Got.Net does not actively monitor customer use of the Internet, customer email or other customer communications in the course of its regular operations.
Types of Information Collected
Information You Provide: When you sign up for service with Got.Net we ask you for personal information, such as your name, address, telephone number, and credit card number. All such information is considered private. This information is kept in an encrypted format on secure servers not accessible from the public Internet.
User Communication: When you submit support requests or other communication to Got.Net, we may retain those communications in order to process your inquiries, respond to requests, or for training purposes.
Logging Data: Got.Net also keeps logs of limited technical information pertaining to matters such as customer connectivity and email processing. These logs are retained on a temporary basis for the purpose of service health monitoring and troubleshooting.
The only circumstances wherein Got.Net will disclose any of the above-mentioned information to a third party are:
- In the course of providing services our customers have specifically requested, Got.Net may make some of this information available to our affiliates or vendors in order to fulfill the requirements of order processing or service delivery.
- In the event that we receive a legitimate, legally-mandated request for customer information, Got.Net will respond only within the narrow scope of that request.
Got.Net will not otherwise disclose any private information about its customers to any other third party without the customer's prior consent.
Limitation of Scope
Changes to this Policy
If you have any questions about this Policy, please feel free to contact us through our website or write to us at:
303 Potrero St. #40E
Santa Cruz, CA, 95060 USA