Remote Support

Allow your IT admin to access your computer.

  • Please click one of the links below to download the appropriate version of Splashtop SOS for your operating system.

    Windows download
    Android download
    Mac download
    iOS download (iPhone/iPad)

    1. Launch the downloaded program.
    2. It may be in your Downloads folder.
    3. Give the 9-digit number to your IT admin.
    4. MacOS users, please watch this video for instructions to modify your system settings to allow Splashtop SOS access to your system for Remote Support
      MAC SOS Accessibility Settings

    When you want to end the support session, be sure to quit the program.
    This ensures your computer cannot be remotely accessed any more until you download and run the program again.